Camp Counselor
Northshore YMCA, Cottage Lake Park, Woodinville, WA | Summer 2025
- Utilized proactive de-escalation and conflict resolution techniques to manage group dynamics, addressing behavioral concerns and preventing escalation among campers.
- Provided attentive supervision and empathetic support to children, fostering a safe, structured, and inclusive environment.
- Demonstrated strong behavioral observation skills by monitoring camper interactions, identifying potential safety risks, and responding appropriately.
- Maintained constant vigilance during high-risk outdoor activities and off-site field trips, strictly adhering to safety protocols and emergency response procedures.
- Supported emotional regulation and problem-solving in campers through active listening and guidance.
- Collaborated closely with co-counselors and staff to coordinate large-scale activities, ensuring consistency in supervision and care.
- Documented incidents and communicated relevant behavioral or safety concerns to supervisors in a timely and professional manner.
- Managed time effectively while overseeing multiple responsibilities, maintaining reliability and accountability throughout shifts.
Food Service Worker
Campus Dining, California Polytechnic State Univ., San Luis Obispo, CA | Sept 2024 – Oct 2025
- Maintained professionalism and composure in high-volume, high-stress environments, demonstrating strong emotional regulation and reliability.
- Provided respectful, customer-focused service, utilizing clear communication and active listening skills.
- Ensured strict adherence to health, safety, and sanitation protocols, reinforcing a clean and secure environment.
- Demonstrated attention to detail through accurate order handling, food preparation, and compliance with operational standards.
- Handled financial transactions and opening/closing procedures with a high level of accuracy and accountability.
- Collaborated with team members to maintain efficient workflow and support overall operations.
- Balanced multiple tasks simultaneously, showing strong time management and adaptability in a fast-paced setting.
Microsoft Data Analyst
Microsoft, Redmond, WA | Summer 2021
- Maintained 100% accuracy in data entry and system management, prioritizing the high level of detail required for sensitive documentation.
- Facilitated clear information exchange within a collaborative team setting, ensuring operational consistency and a professional workplace environment.
- Strictly followed established corporate workflows and security protocols, demonstrating reliability in a highly regulated setting.
- Adapted quickly to shifting priorities in a fast-paced environment, maintaining strong time management and attention to detail under pressure.
- Managed proprietary systems and equipment with a focus on efficiency and data privacy, ensuring all tasks met rigorous organizational standards.
Barnes & Noble Café Barista
Barnes & Noble, Woodinville, WA | Summer 2022
- Provided empathetic, person-centered customer support, actively listening to concerns and responding with professionalism and care.
- Demonstrated strong behavioral observation and attention to detail by monitoring the café environment for safety, cleanliness, and customer needs.
- Maintained a calm and composed demeanor in high-pressure situations, supporting informal conflict resolution and de-escalation when handling dissatisfied customers.
- Ensured accurate documentation of transactions and accountability in cash handling, reinforcing reliability and integrity.
- Collaborated closely with team members to maintain smooth operations, showing flexibility and strong teamwork skills.
- Managed time effectively in a fast-paced setting, balancing multiple responsibilities while maintaining consistent service quality.